Frequently Asked Questions
What is Home Watch?
The National Home Watch Association defines Home Watch as “a visual inspection of an unoccupied home or property, looking for obvious issues.”
What type of reporting can I expect from you?
Trusted Home Watch of Naples will send you a detailed report by email with pictures of any problems identified upon completion of inspecting the interior and exterior of your home.
Are you a house sitter service?
We are not a house sitter. Our core service includes periodic visits to your home where we follow a specific and mutually agreed upon checklist. We are in your home for less than an hour per visit and take great pride in making sure your home is as you left it for your return. House sitters are not looking to be caretakers. House sitters are looking for a place to stay and be paid, and will have 24/7 access to everything in your home.
Are your services expensive?
We think our services are reasonably priced for the value we provide. When you compare the possible damage due to a leak or damage by pests or vagrants with the cost, our services are an excellent value. We will be happy to discuss our pricing for home watch services and any additional services you may require at a free consultation.
What are your credentials?
Trusted Home Watch of Naples proudly displays the Accredited banner of the National Home Watch Association. We have been vetted and approved by this organization to ensure we are bonded and insured for your protection. We also subscribe to the NHWA’s Code of Ethics.
Can you help me with home maintenance services?
We are licensed to perform handyman services and if specific maintenance services are necessary, we can refer you to our approved NHWA SWFL quality contractors or vendors and coordinate access to your property.
What is Trusted Home Watch of Naples
Trusted Home Watch of Naples is a professional insured, bonded and accredited Home Watch Service serving Naples. We check your property and identify problems or potential problems that can occur while your property is vacant. We provide a physical presence that is not available through a remote alarm monitoring service. We can help with most requests you have by contacting us.
My alarm company provides security for my home. What value do you add?
An alarm company monitors entry into your home or fire alarms but they do not monitor potential problems that can occur due to broken pipes, mold, pests or vagrants. We identify those problems or the possibility of their occurrence and notify you for guidance.
Do you provide key holder services?
Absolutely! We can coordinate access to your property for any situation at an hourly rate. All we need is your notification of date and time and any instructions you have.
If you find a problem what type of notification will I receive?
Trusted Home Watch of Naples will send you a report upon completion of our visit to your home. Any problems identified will be accompanied by pictures and details of the problem. If we take any immediate action to prevent further damage we will contact you immediately to discuss what occurred and consider what course of action is needed for the repair.
If I need coordination with contractors doing work on my home can you help?
Trusted Home Watch of Naples will provide access services and remain on-site for an hourly charge. We ask for at least a 48 hours notification to schedule our personnel.